Disconnected email

[Penny49]

Email says username disconnected. Tried reconnection but says username or password not valid. Tried accessing through my virgin media account but keeps saying session timed out. Have tried old and latest password but can't access email. What's going on???

[Penny49]

My email is through Edison email which is as far as I know outlook. Hope this helps solve my problem

[Daniel_Et]

Hi @Penny49, thank you for your posts.

I can see my colleague has responded to you on another thread. 

Please reply at your earliest convenience.

Regards,
Daniel

[Penny49]

Thanks Daniel. I logged into my emails late yesterday evening and whatever the problem was with my login details appeared to have cleared without my changing any of my details. So many thanks for your help. Kind regards