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Deleting old blueyonder email accounts please

Exb69
Joining in

Hello

Like some others I have seen on here I want to delete old blueyonder email accounts completely

I have a current Virgin media account and the blue yonder is linked to an older account which is closed so I can't access it to manage it

Can someone from Virgin media help me with this please

 

Thank You!

 

1 REPLY 1

Ashleigh_C
Forum Team
Forum Team

Hi there @Exb69 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry that you have faced this issue with your service and thank you again for posting. I would be happy to take a look into this with you via a private message so we can arrange the closure of this email. 

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.