Deleting an old ntlworld email account

[Clairey12]

Hello,

please can someone help me delete my old ntlworld email account. 
Virgin can’t do it because the account is no longer active but the email has been hacked and I’ve got no way of getting into the account to change the password. 
Thanks

[Beth_G]

Hi guy123

Welcome to the Community Forums! 

Sorry to hear you've been struggling to get your old NTL World email address deleted. I'll be more than happy to help.

I've dropped you a private message so I can take your details.

[BALDOUS]

Hiya John,

can I too have some assistance to close down an ntlworld email that is my dads, he no longer has a virgin media account and doesn’t know how to close it down.

[Ayisha_B]

Hi @BALDOUS 👋

I'll send you a PM 📩 now to assist further. 

Speak soon!