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Deleting an old ntlworld account

georgecoleby
Joining in

I need to have an old ntlworld e-mail account deactivated. I have not been a Virgin customer for several years but it appears the account was never properly deactivated and i have just received e-mails forwarded to me stating that someone has reset my password for accounts registered with companies. I am concerned that someone is using my identity. Can someone at Virgin please contact me to advise how to do this. Thank you 

1 REPLY 1

Alex_RM
Forum Team
Forum Team

Hi georgecoleby,

Thanks for posting and welcome to our community 😊

So I can help, I've popped you over a private message to get a few details from you.

Alex_Rm