Forum Discussion

Lynnm70's avatar
Lynnm70
Joining in
2 years ago

Deleted secondary email!

Could someone help please!  

I have deleted my secondary email account [MOD EDIT: PERSONAL INFORMATION REMOVED]ntlworld.com, by mistake.

Checking on the validator link the account is still valid and deliverable.  Also I have tried on the manage other mail and no luck.

thanks in advance 

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

  • Daniel_Et's avatar
    Daniel_Et
    Forum Team
    2 years ago

    Hi Lynnm70 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    We're sorry to hear about what's happened 😔

    In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

    Regards,
    Daniel

    • Lynnm70's avatar
      Lynnm70
      Joining in
      2 years ago

      I’ve not heard anything back since Wednesday!  Is there any update?