Deleted secondary email!

[Lynnm70]

Could someone help please!  

I have deleted my secondary email account [MOD EDIT: PERSONAL INFORMATION REMOVED]@ntlworld.com, by mistake.

Checking on the validator link the account is still valid and deliverable.  Also I have tried on the manage other mail and no luck.

thanks in advance 

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

[Daniel_Et]

Hi @Lynnm70 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're sorry to hear about what's happened 😔

In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Regards,
Daniel

[Lynnm70]

I’ve not heard anything back since Wednesday!  Is there any update?