Delete an @ntlworld email account

[trewdy]

I am no longer a VM customer but it appears my old @ntlworld email account is still active. Can anyone please advise how can I delete this account?

[coenoby · Accepted solution]

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@trewdy wrote:

Can anyone please advise how can I delete this account?

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The Forum Team (VM staff who support this forum) can arrange to get that done for you.

One of the Team will contact you via this thread either today or tomorrow and take the details via the Forum's Private Message facility.

Coenoby

[trewdy]

Thank you for your prompt response Coenoby, that’s much appreciated. I will wait to be contacted by the VM team. 

[Ilyas_Y]

Hey @trewdy Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

I'm sorry to hear about the issues with the email you are having.
I will assist you on this and send a private message.

Kind regards,
Ilyas.

[Ilyas_Y]

Thanks for speaking with us today @trewdy on the Virgin Media forums. 👋🏼

I'm glad we have been able to assist and get this query resolved for you.
If you need anything else - reach out to us and we'll assist.

Kind regards,
Ilyas.

[Ilyas_Y]

Thanks for speaking with us today @trewdy on the VM forums. 👋🏼

I'm glad we have been able to assist and get the query resolved.
As advised - reach out to us for any other matter VMO2 related and we'll assist where we can.

Kind regards,
Ilyas.