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Cannot verify email for account. Just says "Verification link expired"

jon_swal
Tuning in

Hi, 

I cannot verify my email. Each time I click the link it says verification link expired. Please help, this is very frustrating.

Thanks,

Jon

3 REPLIES 3

Martin_N
Forum Team
Forum Team

Hi jon_swal,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the issue with the link. 

To confirm, since clicking the link have you been able to attempt a sign in?

^Martin

Hi Martin,

I've had no luck for the past few weeks. I've tried multiple browsers, clearing cookies and cache. As well as copying the URL from the email button. And as of now I am no longer receiving verification emails when I request them.

Thanks,

Jon

Hello jon_swal.

I think it's best that we took a look into this in more depth.

If you don't mind, I will need to send you a private message to pass security. 
If you can check the Logo top right of your screen that would be great. 
Regards     
Gareth_L