3 weeks ago
Well - here's a new one.
Last Friday my secondary account on Virgin went dead. No mail either way and all I get is "The entered credentials or authentication information does not work or is no longer accepted by provider. Please change them".
Now, my primary mail - @virginmedia.com works fine, my secondary @virginmedia.com has no traffic. There are no bounces from other accounts when sending mail.
What is going on please?
3 weeks ago
Hi JaseyBabes,
Thank you for your post and welcome to the community.
I'm very sorry to hear about the issue with your email address.
We can certainly take a look into this for you.
I will private message you now.
^Martin