2 weeks ago
Dear Sir/Madam
when I moved the area I went to did not have virginmedia so I had to change provider. However I have been asked to provide evidence of ownership of my old ntlworld.com email address to try and recover my steam account.
is this something that can be done or can an email be sent confirming I had that email address and when it was closed to see if that would work.
Any help would be appreciated.
Regards
a week ago
Hi @Syncretia
Thanks for posting and welcome back to the community.
If it's an old account then the likelihood is we can't re-activate it but we may be able to send you the details of said account via PM.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill