on 22-10-2024 23:23
I use a Blueyonder email and today I’ve had my Netflix and Vinted accounts’ passwords changed. Looks like this email address has been hacked. In my virgin media this email no longer shows and it’s only a gmail that is there which I also use occasionally.
Is there a way to change this Blueyonder email password or do I need to close it down? If it has been compromised what can I do?
on 06-11-2024 09:02
Hi @Mbeth51 👋.
Thanks for reaching out to us, sorry to hear that you are having issues with your Blueyonder account. We do need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
Thanks.
Sabrina