Re: cancelling broadband
I have broadband only upto 350 but i want to cancel it soon.
The contract is until 30/9/2024 so some advice please on doing this.
Thanks.
Forum Discussion
3 Replies
Answered in your multi-post from yesterday
https://community.virginmedia.com/t5/Community-Natter/cancelling-broadband/m-p/5453046#M74888
When you signed up to VM, you basically promised to pay them x£ per month for the next 18? months, and they will, not unfairly, hold you to that promise. So how many months are left in your minimum term contract, 9, 10? Multiply that by the monthly cost, and that, roughly, is how much VM will, legitimately expect you to pay them to leave early.
- Arissa_H
Forum Team
Hi ChristmasLights 👋🏼.
Thank you got posting and welcoming you onto the community forum ☺.
Sorry to see you have not been able to get the offer you may have originally wanted ☹.
As with all providers we do offer introductory offers to new customers, at the start of all of our customers time with us they will have benefited from such a deal. Once this expires we'll always do all we can to offer the best existing customer deal available.
What have our team advised regarding the offer you wanted?
