This forum is full of complaints mainly about billing not the service provided
This forum is mainly about billing complaints come on virgin get your act together You are now worse than talk talk and that's not good
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Totally sympathize how you feel, I've been in the virgin billing roller coaster for months, endless promises it will be sorted but never is, wish RB would look at some of the messages in here, but he doesn't care any more than his Cust service teams do good luck
know the feeling...