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Customer service horror story to share?

Cardiffman282
Super solver

Don't just moan on here.

Which? wants to hear every last detail https://act.which.co.uk/page/139154/survey/1?ea.tracking.id=news

I'm not a Very Insightful Person (just a little bit, sometimes). I don't work for Virgin Media (but then nor do any of the offshore customer service agents).
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