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burns3008's avatar
burns3008
Joining in
18 days ago

voice over on tv virgin stream

I too am having this issue and none of the suggestions work.

PS did you mean 'advice' not 'advise'??

5 Replies

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  • Tom_W1's avatar
    Tom_W1
    Icon for Forum Team rankForum Team
    15 days ago

    Hi burns3008 thanks for posting here in the Community although we're sorry to hear of the concerns you've raised here.

    Is this still happening for you or is it now resolved over the weekend?

    Many thanks

    • burns3008's avatar
      burns3008
      Joining in
      15 days ago

      Hi Tom, yes it is.

      Only installed VM last week and watching Catch-up on Channel  5 I am unable to remove the 'audio descriptive' commentary. As others have already said, the AD options are unset in my settings!

      It's not the end-of-the world but would be nice to remove it 😀

      • Carley_S's avatar
        Carley_S
        Icon for Forum Team rankForum Team
        13 days ago

        Does this happen on a certain programme only on Channel 5 catch-up up or is it all programmes?

        Does this happen on Live TV on Channel 5 at all?