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chittasha1's avatar
chittasha1
Just joined
2 months ago

Virgin Stream Box Constantly Crashing

I recently moved home and my TV service is only available at my new address with the Virgin Stream Box. I have it setup with the provided USB cable and adapter and HDMI cable.

The box however constantly crashes and restarts. I believe this may be a power issue so I tried a higher current USB adapter with no success. I was wondering if anyone has had this issue or found a resolution before I get in contact with support.

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  • Matthew_ML's avatar
    Matthew_ML
    Icon for Forum Team rankForum Team
    29 days ago

    Hey chittasha1, thank you for reaching out and a warm welcome to the community, we are sorry to hear your stream box isn't working as it should be.

    Let me send you a DM and we will look into this.