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issueepic's avatar
issueepic
On our wavelength
7 months ago

UHD Add-On for Sky Sports/Cinema + Flex Query on Biggest Combo

Hi all šŸ‘‹

Iā€™m thinking of signing up for the Biggest Combo and noticed it comes with Sky Sports and Sky Cinema HD included. Iā€™d really like to have them in UHD, but during the sign-up process thereā€™s no clear mention of being able to upgrade to UHD. Does anyone know if thatā€™s something you can add once youā€™re signed up, or if it needs to be selected upfront?

Also, just wanted to double check something ā€” in the basket it shows that everythingā€™s under Flex rather than 360, which is exactly what Iā€™m after. Just hoping someone can confirm that this is accurate and Iā€™ll be set up with Flex TV if I proceed.

Appreciate any help or insights before I potentially switch back to Virgin at the end of my Sky contract in December  šŸ˜Š  

Thanks

Biggest combo
flex

3 Replies

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  • Jasont1979's avatar
    Jasont1979
    Joining in
    4 months ago

    Iā€™ve been able after a while to get sports and movies in uhd I had to restart my contract if thatā€™s any help 

  • Martin_N's avatar
    Martin_N
    Icon for Forum Team rankForum Team
    6 months ago

    Hi issueepic,

    Thank you for your post. If the deal you wish to take out doesn't include you an add an UHD after your services have been installed. 

    There would be additonal costs for that service though. 

    ^Martin

  • Roger_Gooner's avatar
    Roger_Gooner
    Alessandro Volta
    7 months ago

    VM uses ā€œFlexā€ to refer to its streaming-only TV service as well as its rolling 30-day Flex add-on to broadband. So you are getting the streaming service and not the add-on to broadband. You'll be getting, though, the same Stream box as those who get Flex.

    You can always add the UHD channels after sign-up by logging into your Virgin Media account, can't remember if you can also do so from the box's on-screen menu.