Forum Discussion

Dibbdobs's avatar
Dibbdobs
Tuning in
12 hours ago

TiVo or Stream box

Am taking out a new broadband & TV package & it mentions a stream flex box, does this mean there are no TiVo boxes now? 

11 Replies

  • I missed the point where someone said I can order a 360 box, trouble is I can see no information on it when making an order and the online chat is hopeless. How does Virgin make money if it makes it this hard to take out a new contract

    • Roger_Gooner's avatar
      Roger_Gooner
      Alessandro Volta

      The clue is the hub: if it is not a hub 5X you can order a 360 for £49.75.

    • newapollo's avatar
      newapollo
      Very Insightful Person

      It's similair to Sky. While Sky Q is no longer offered as a new product, and Sky + boxes have been phased out due to the removal of most channels.

      Sky are now primarily promoting Sky Stream and Sky Glass (streaming TV set) as the future of their TV service, emphasising streaming rather than traditional satellite.  Prospective customers need to call sales to see if the Q box is available.

    • japitts's avatar
      japitts
      Very Insightful Person

      trouble is I can see no information on it when making an order

      This is the point. TV360 is only available if you're in an HFC-area, and even then you have to proactively request it via VM telesales. It's not offered at any stage - the default TV option now is Stream.

  • Roger_Gooner's avatar
    Roger_Gooner
    Alessandro Volta

    Streaming boxes, whether by VM or Sky, enable you to watch previously broadcast programmes by Catch-Up or On Demand, in some cases by 3rd party apps like BBC iPlayer or ITVX. I think this works well in the main as these facilities have increased hugely over the years - but I'm not in favour of forced ads.

    • Adduxi's avatar
      Adduxi
      Very Insightful Person

      but I'm not in favour of forced ads.

      This, unfortunately is the reason Companies want rid of recorders.  I'll hang on to my old Humax as long as possible.  I've already replaced/upgraded the HD twice ...

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    It's the way TV is going unfortunately.  I don't have VM TV and just use my old Humax for recording Freeview, and for anything else I just stream.  Even Freeview's terrestrial TV transmission day's are numbered.  The plan is to have everything on IPTV <sigh> ... 

  • Holy moly I didn’t realise it was this bad, you can’t record with Stream? Like what’s the point, now I see why there are only broadband only options everywhere, basically Virgin TV is dead..the TiVo box is great. Dam 

    • japitts's avatar
      japitts
      Very Insightful Person

      basically Virgin TV is dead

      Virgin TV's USP for new customers now seems to be accessing all your subscriptions in one place.

  • japitts's avatar
    japitts
    Very Insightful Person

    TiVo & V6 boxes were withdrawn for new customers many years ago, TV360 has been the new-customer offer ever since. Existing TiVo/V6 customers can remain and also upgrade from TiVo > V6.

    As mentioned by Tavis, Stream is now the default option for new customers and the only available TV service in full-fibre XGS-PON areas. In traditional HFC areas, TV360 is available reactively via telesales and with a £50 install charge.

  • Yes, the TiVo\V6 boxes are no longer available. Stream is the default now and in some areas the only option, I believe the 360 box is still available as an upgrade with a £50 installation fee as long as you're not in one of the areas using the new network (I think that means you have a Hub 5x). The 360 is not as good as the TiVo\V6 (missing a lot of features) but it does allow recording so is better than the Stream box.

    TBH if you're stuck with Stream only I'd just get the internet and not bother with the TV, you can just buy a FireStick\AppleTV or similar and use that to stream instead rather than having to pay a monthly sub.