Forum Discussion

Bekkichoccynom's avatar
Bekkichoccynom
Joining in
2 months ago

stream box moved from v6

Hello 

I am having sane problem…. I don’t even know if you will see this …. But please tell me you got it sorted I’m a stream box moved from v6 … 7 days without tv …2 engineers been out and I’ve had enough!

4 Replies

  • japitts's avatar
    japitts
    Very Insightful Person
    2 months ago

    When you had service techs out, how did they leave things? I'd like to think they left you either with restored service that has since failed, or with a plan of action for next steps.

    Or did they, as your post implies, shrug their shoulders and leave you with nothing? This seems a little unusual.

    • Bekkichoccynom's avatar
      Bekkichoccynom
      Joining in
      2 months ago

      I’m on day 15 now …. Calling every day …. Someone meant call me back today I asked after 4 as work !

      • Matthew_ML's avatar
        Matthew_ML
        Icon for Forum Team rankForum Team
        2 months ago

        Hey Bekkichoccynom, thank you for reaching out and we are so sorry to hear about your stream box issues.

        To confirm did you manage to get a call back at all?

  • Martin_N's avatar
    Martin_N
    Icon for Forum Team rankForum Team
    2 months ago

    Hi Bekkichoccynom,

    Thank you for your post and welcome to the community. 

    We're very sorry to hear about the issues you've had with your Tv service. 

    We can certainly take a look into this for you. 

    I will private message you now to confirm your details. 

    ^Martin