Stream Box hardware specs

Question

When are we going to get an upgraded Stream box?

I pay over £1k a year for this service and am limited to hardware that is equivalent to a £20 Roku box. The menu is often unresponsive, it buffers occasionally (I’m confidant this is a hardware issue). Then worst of all is the motion handling, watch a football match and you can see where the ball has been as well as where it currently is. It’s really unacceptable. If you have a 360 box do not give it up for this cheap thing.

A shame that Sky are also penny pinching with their stream devices so we don’t really have a good alternative. Although still tempted if just to try Atmos on Sky channels that we don’t have.

jpeg1 · Answer

A video display problem like you describe is usually due to a poor signal connection. But if you have checked the signal and are sure it's a hardware problem you might want to ask for a replacement box.&nbsp;

Adduxi · Answer

Try with an Ethernet cabled connection as a test.

marko14 · Answer

Stream box is connected with an Ethernet cable. It can’t be a poor signal as it is over the internet. Picture quality on other streaming apps is far superior. That’s why I think it’s the hardware that is incapable of encoding a decent picture.

looks like the solution will be to cancel and use Sky sports through an Apple TV or similar powerful streamer.

John_GS · Answer

Hi marko14&nbsp;
Thanks for posting and welcome to the community. Sorry to hear of any issues with the Stream Box.
Has a factory reset been attempted at all on the box? Best wishes.

Adduxi · Answer

marko14 wrote:looks like the solution will be to cancel and use Sky sports through an Apple TVThat is certainly an option :-)&nbsp;&nbsp;

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Stream Box hardware specs

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