Stream Box - Not starting and Purple Light
I had Virgin broadband installed on the 22/05/23 and also received a Virgin Stream box. I was not supplied with any manuals/instructions by the engineer, but having followed the instructions online...
Forum Discussion
Hi did you ever get this resolved as I gave the exact same issue 😏
I did, it actually just took 1-2 working days for the box to start working. I did phone on multiple occasions at the time but do not recommend that as it was several hours and ended up just working the next morning.
If you've just got it, I recommend waiting a day 1st, if it's still and issue then probably contact again.