Forum Discussion

daznflo's avatar
daznflo
On our wavelength
2 years ago

Re: ITV sound dropouts since recent software update

Hope I’m ok jumping in. we have exactly the same problem. The ITVX logo starts barely visible in the bottom right of the tv screen. The sound and picture glitch but it seems to happen mostly during...
corky123's avatar
corky123
Dialled in
2 years ago

Hi Daniel,

I received the box today but it’s the wrong one I’m afraid, you sent me a 360 box instead of a virgin stream box.

regards Colin

  • Chris_W1's avatar
    Chris_W1
    Forum Team
    2 years ago

    Hi corky123, thanks for the message and sorry to hear that the incorrect box has been received. 

    I will send you a PM so that this can be looked into further. 

    Kind regards, Chris. 

  • Chris_W1's avatar
    Chris_W1
    Forum Team
    2 years ago

    Hi corky123, thanks for the reply. 

    Please let us know how the visit goes on Monday and if there are any issues. 

    Chris.