Forum Discussion

daznflo's avatar
daznflo
On our wavelength
2 years ago

Re: ITV sound dropouts since recent software update

Hope I’m ok jumping in. we have exactly the same problem. The ITVX logo starts barely visible in the bottom right of the tv screen. The sound and picture glitch but it seems to happen mostly during...
corky123's avatar
corky123
Dialled in
2 years ago

Hi there,

yes I still get the issue every day only on ITV when the adverts are on, and at the very end and beginning of a programme. So just either side of the adverts.

its getting quite irritating now as its been going on for some time. Can you look into a replacement box please.

regards Colin

 

John_GS's avatar
John_GS
Forum Team
2 years ago

Hi corky123 

Thanks for coming back to the thread. Which channel is this occurring on please? You've said ITV, however is this just ITV 1 or are others affected? If so, let us know.

Best wishes.