Forum Discussion

daznflo's avatar
daznflo
On our wavelength
2 years ago

Re: ITV sound dropouts since recent software update

Hope I’m ok jumping in. we have exactly the same problem. The ITVX logo starts barely visible in the bottom right of the tv screen. The sound and picture glitch but it seems to happen mostly during...
ModTeam's avatar
ModTeam
Moderator
2 years ago

Hi corky123 and thanks for the extra information given. Our Product Team has had a good look but have been unable to replicate the issue. They have however said that some general changes were made and applied but as they cannot replicate the issue, they've asked whether you're still seeing the issue and if so, to confirm which specific channel is affected.

 

Thanks,

ModTeam