Forum Discussion

bazcb's avatar
bazcb
Joining in
7 days ago

Display Issues Brand new Box

I have an LG TV and my stream box is causing all sorts of issues. The Box works fine in the ARC hdmi. But I need this for my Sonos Sound Bar. If I connect the stream box to the other HDMI which has been used for many years for Sky stream etc. It just cuts the display on and off and doesnt want to properly work. Im confused on why this should even be an issue as the HDMI port has been fine for so long and is still fine I plug back in anything else.

Any ideas?

1 Reply

  • Hi bazcb 👋.

    Thanks for reaching out to us and welcome to the Community Forums, sorry to hear you are having issues with your Stream Box and HDMI on your LG tv. Your LG TV may still be set to previous devices and their control in the HDMI ports, can you please reset this via the LG TV as well as putting the Stream box back in the ARC HDMI to revert and changes back to their factory settings and please try again in another HDMI port using the HDMI that we have provided you and let us know how you get on.

    Sabrina