Forum Discussion

Ianojo's avatar
Ianojo
Tuning in
4 days ago

Apple+ app glitching

When watching Apple+ the picture freezes for half a second or so every couple of minutes. It also loses audio. This started in the last couple of weeks.

It's so annoying and really just ruins shows. 

Although the box is generally slow and annoying to use, all the other apps play without issues. 

I've tried restarting the streaming box and turning the match frame rate setting on and off.

4 Replies

    • Ianojo's avatar
      Ianojo
      Tuning in

      By me?

      I have no idea what to do about it! 

      • John_GS's avatar
        John_GS
        Icon for Forum Team rankForum Team

        Hi Ianojo 

        Thanks for posting and welcome back to the community. 

        Sorry to hear of this issue. How's the Stream box connected to the internet and are other apps affected, or just this one?

        Best wishes.