Forum Discussion

tylerbxrnett's avatar
tylerbxrnett
Tuning in
2 years ago

PS5 upload speed extremely low

I’m using an Ethernet cable and bringing in 260-280mbps download speed but my upload speed struggles to go up past 4-5. I’ve tried a different Ethernet cable and it’s the same issue. This only starte...
JamieB1's avatar
JamieB1
Tuning in
2 years ago

I've been waiting for a reply for over a week with my issue that has still not been fixed even after an engineer 

Ashleigh_C's avatar
Ashleigh_C
Forum Team
2 years ago

Hi there JamieB1 

I can see that our team responded to your post on November 15th but there has not been a reply, are you able to pop back there so the team can continue to take a look?

 

  • JamieB1's avatar
    JamieB1
    Tuning in
    2 years ago

    I have recived no response on Nov 15th, I call up VM and all I get is do pinhole reset blah blah guess what? THAT DOES NOTHING it's getting a joke now the Internet goes down multiple times a day, with Started Unicast Maintenance Ranging and MDD errors along with hundreds of errors in the downstream a long with thousands of error is the post and pre RS of downstream.

    VM has progressively gotten worse and I can't wait for my contact to be over 

    • Lee_R's avatar
      Lee_R
      Forum Team
      2 years ago

      Hi JamieB1 thanks for getting back to us. 

      Sorry to hear your connection and upload issues have not improved.  And for any inconvenience this may be causing you. We've checked our systems from our side and need to send a technician. I am going to send you a private message, to confirm some details. Please keep an eye on your inbox n the top right of your screen.

      Regards

      Lee_R