Hi folks, I got my new 1gb FTTP installed the other day, VM is new in my area, the connection is maybe 3 days old at this point.I ran some line tests for latency and jitter, as I will be using the line for gaming, straight away I noticed the latency wasn't as good as my VDSL BT, it was okay but definitely slower latency wise to the same servers.here is the BQM, I wonder if with the connection being new that this is some sort of testing phase?

Hi there, We've been advised by our networks team that we’re conducting regular tests on our new XGS-PON network to measure performance. These tests should not be affecting connectivity as they are halted if the system detects you are utilising the network for activities such as gaming. If you are impacted by any connectivity issues, please open a separate thread so we can look into this further. Best,

Just want to say, you're a hero. Not joking I logged in just now to post this graph and ask exactly the same. I'm on a new XGS PON install and my BQM is identical. Looks to be 100ms spikes exactly an hour apart?

If your going to do checks VM you need to not make impact the service its no good you saying it will not impact the service because we bloody know it is you only have to do a check wait 10mins (or when BQM updates) then BQM shows a spike I wonder how that could of happened?

Well yesterday around 4pm the hourly spikes stopped, although the choppy ping is still present, it's definitely an improvement i hope at some point we will see a nice consistent flat ping, we really need it for gaming, especially for FPS shooters

I am wondering actually, as due to a few dropouts I was having since install. I used the websites checker which runs tests against your connection. I did notice however, that this appears to test regularly automatically (potentially hourly?). If you put your postcode and surname in HERE, you can see the timestamp of the last test. It may be that while this test is running over 10 or so seconds, ICMP isn't prioritised and results in what looks like an increase in latency?I pinged OUTWARDS to google.co.uk with constant and left it running while manually running a test and my latency didn't increase. But obviously this could be a representation of how ping is prioritised for incoming requests when something else is happening. It would certainly make sense to me!

New 1GB FTTP with strange regular latency spikes, is it normal?

50 Replies

Lordcast0r
On our wavelength
2 years ago
Actually guys after I posted that last screenshot, the next day i woke to no internet, and by looking at BQM i could see it went down late the night before, the light on the front of router was solid white! Anyway after a reboot of the router all was fine again, strange how the hourly spikes stopped then shortly after it goes down, its never dropped before or since then
Recoil13
Tuning in
2 years ago
An update from me, and the hourly latency spikes have stopped for the last couple of days. Overall latency still has the sawtooth pattern to it though - would be nice to see that more consistent.
- legacy1
  Alessandro Volta
  2 years ago
  Recoil13 wrote:
  An update from me, and the hourly latency spikes have stopped for the last couple of days. Overall latency still has the sawtooth pattern to it though - would be nice to see that more consistent.
  I wouldn't complain...good that the spikes have stopped

Forum Discussion

New 1GB FTTP with strange regular latency spikes, is it normal?

50 Replies

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