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sarah_w_07's avatar
sarah_w_07
Joining in
10 months ago

Cant get consoles online upstairs

Down stairs is fine for connecting as my ps5 is OK but upstairs seems to struggle with connecting, the xbox one in my room can't connect and the ps4 in the kids room didn't connect at first but according to the virgin media connect app the WiFi is fine upstairs. Even my phone has issues upstairs occasionally but I don't get it, if the app says it's fine then why do I lose connection or in the xboxs case not even get it? 😫 any help would be greatly appreciated 😊