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Forum Discussion
ielhariry
2 years agoTuning in
Day 3 and Virgin.net email is not working. The process to transfer all my linked account is long and time consuming, but lesson is learnt.
To this moment I haven't heard from the support team on possible solutions.
the advice to do all the password reset as suggested above is not convincing at all!
Matthew_ML
2 years agoForum Team
Hey ielhariry, thank you for reaching out and a warm welcome to the community I am sorry to hear you are having some trouble with your emails.
I understand this is frustrating and I am sorry for any trouble caused if an IT ticket has been raised this means we've done everything we can for you and it needs to get looked into by the support team.
This can take up to 5 working days a sometimes a little longer.