Matilda001
9 months agoDialled in
Your virgin email account is currently unavailable
Is anyone else experiencing this issue? Call centre closed so cannot check with them.
Matilda001 As part of the process that you have followed you will have changed the username for your virgin media account to your Gmail address. This does not change your actual VM email address, just the way that you access it
To sign into the relevant My Virgin Media account and VM webmail you need to use the Gmail email as the username together with the new VM account password that you set.