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Powelly67's avatar
Powelly67
Joining in
3 months ago

Wrong verification e mail

I had to reset my virgin.net e mail password but for verification I entered my other e mail incorrectly… I now can’t access my e mails and can’t change the verification e mail address.. Help!!

  • Hi Powelly67 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    We're sorry to hear about the situation you find yourself in 😔

    Are the "Forgot your email address?" and "Forgot your password?" links proving useful at all at this stage or are you hitting a dead end?

    Please pop back to us at your earliest convenience.

    Regards,
    Daniel