Forum Discussion

ShaunF's avatar
ShaunF
On our wavelength
3 months ago

Why does webmail not work?

This has been an issue for a long time. Webmail does not work as in the options to reply, compose, forward do not show up on the browser. I cannot even mark emails as not spam which is frustrating as even password resets from this community go to slam with the reset link redacted 🙄

  • Hi ShaunF 

    Welcome back to the community forums. 
    Sorry to hear you're still having issues with your webmail. 

    We can see that we were supporting you on another thread earlier in the year that you stopped responding to. Did the webmail start working again, or has it not worked since?

    Do you find that the email works fine when you log in using an email client such as Outlook or Yahoo?

    Can you tell us what the error says when you try to send, forward or compose an email? 

    • ShaunF's avatar
      ShaunF
      On our wavelength

      Sorry I forgot about the other earlier topic I have replied to that 

      • Akua_A's avatar
        Akua_A
        Forum Team

        No problem at all. We will do our best to help there 🙂