Forum Discussion

Jostro65's avatar
Jostro65
On our wavelength
3 days ago

why are you messing up my email??

why do you think its acceptable to mess up our email access? the mere fact that i had create a gmail account to use to access my virgin email is a joke. now i cant even access it at all, even when using the gmail address, just gets to the virgin/02 page after entering email address,  saying just a moment and does nothing else.

total nonsense, if it works dont bloody change it!!!!

now i have to waste god knows how long onto support, changing passwords AGAIN......

2 Replies

  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    3 days ago

    VM02 own the email, and they can change it whenever they wish. They could even close it down if they choose, and they certainly will if you move your broadband. 

    You have a Gmail account. Use that instead. 

  • Martin_N's avatar
    Martin_N
    Icon for Forum Team rankForum Team
    2 days ago

    Hi Jostro65,

    Thank you for your post and welcome to the community. 

    We're very sorry for any issue you're having with the new change to our email addresses. 

    Is this happening on different web browsers?

    ^Martin