Forum Discussion

greysts1's avatar
greysts1
Joining in
7 months ago
Solved

Webmail quota

I am trying to move all my correspondents away from my old NTLWorld address to a new Gmail address. I have copied all the important emails to Google and deleted everything I can find in the NTLWorld ...
  • 用心棒's avatar
    用心棒
    7 months ago

    Select ⚙ > E-mail > Change IMAP Subscriptions… and confirm all folders are subscribed to.

Vikki_M's avatar
Vikki_M
Forum Team
7 months ago

Hi greysts1

Thanks for your post and welcome back to our community.

Would you like us to delete the NTL email account for you?

If so, please let us know and we'll send you a private message to do so :).

Please pop back to us when you can. 

greysts1's avatar
greysts1
Joining in
7 months ago

Hi Vikki

Not just for the moment thanks Vikki. I am still getting the odd email from earlier contacts. Most of them I can ignore (or delete) but now and again I get one from a contact that would like to retain. I presume my NTL address will disappear soon anyway as I have l closed my VirginMedia account.

  • Alex_RM's avatar
    Alex_RM
    Forum Team
    7 months ago

    No worries greysts1, if the account has been closed the email address should be removed after 90 days. 

    If you do need us to delete it in the future please let us know.

    Alex_Rm