Forum Discussion

Zammie21's avatar
Zammie21
On our wavelength
7 months ago

Virgin Webmail Server Problems

Morning, 

Am guessing everyone's having the same problems with Virgin's Webmail at the moment,whereby when using it check our emails,we get the red wheel of doom,followed by the issuing of a server issue message,at the bottom of the screen.

Having said that,emails are still arriving into my Gmail client,but there is clearly an issue with Virgins Webmail right now.

Anyone else having issues? 

  • Zammie21's avatar
    Zammie21
    On our wavelength

    Keep getting this,coupled with the rotating wheel when refreshing the Webmail page,to access any incoming emails. 

    • Ashleigh_C's avatar
      Ashleigh_C
      Forum Team

      Hi there Zammie21 

      Thank you so much for your post and welcome to the community forums, it's great to have you back. 

      I am so sorry that you have faced this issue with your email service and thank you for updating. Just to confirm is everything now working for you? 

      I know you have mentioned service has been patchy, do you mean this exact issue has been raised before?

      • Zammie21's avatar
        Zammie21
        On our wavelength

        Hi Ashleigh_C

        As,other members have said,it's patchy.

        Have logged into check my incoming emails this morning via Webmail to be once again met by the red wheel of doom,and the server unreachable message at the bottom of the screen.Obviously given that other people are also having the same issue,there is a problem somewhere. 

         

  • Yep, but not only that it has been patchy for several days now if not weeks with several random mini " server unreachable " notices which can last seconds or several minutes, what is going on VIRGIN ( again ) - of course as per usual not mention of webmail on the service status...

  • back up again but there is clearly an underlying issue which is not being addressed !