Forum Discussion

JoDe's avatar
JoDe
Joining in
11 months ago

Virgin.net cancellation email reminder

Received email reminder canvelling Virgin.net accounts 

Spoke to team few weeks ago and since I’ve been with Virgin for media broadband services a number of years was assured all would be fine / yet still getting reminders 

Can this be looked at urgently please / 15 days warnings coming through now !

 

Thankyou

1 Reply

  • Alex_RM's avatar
    Alex_RM
    Icon for Forum Team rankForum Team
    11 months ago

    Hi JoDe,

    Thanks for posting and welcome to our community 😊

    If you have an active broadband account with us, we can look to transfer over the email to your active account.

    So I can get a few more details from you, I've popped you over a private message.

    Alex_Rm