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JoDe's avatar
JoDe
Joining in
6 months ago

Virgin.net cancellation email reminder

Received email reminder canvelling Virgin.net accounts 

Spoke to team few weeks ago and since I’ve been with Virgin for media broadband services a number of years was assured all would be fine / yet still getting reminders 

Can this be looked at urgently please / 15 days warnings coming through now !

 

Thankyou

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  • Alex_RM's avatar
    Alex_RM
    Icon for Forum Team rankForum Team
    6 months ago

    Hi JoDe,

    Thanks for posting and welcome to our community 😊

    If you have an active broadband account with us, we can look to transfer over the email to your active account.

    So I can get a few more details from you, I've popped you over a private message.

    Alex_Rm