Virgin Media E-mail Authentication Changes
Good evening
I have found out by accident, that Virgin Media have decided to change the security for logging into e-mails, which is a good thing in my opinion, unfortunately, it has not been implemented well in my opinion.
It would have been far better implemented, if we could use an authenticator app, or have codes sent via SMS instead.
I look forward to hearing what the official reply is for this bizarre decision is from Virgin Media and if my suggestion of the authenticator app or SMS messages could be implemented instead of, or alongside the current solution.
I also have concerns on the way that is has been implemented.
I think that it is bizarre that you have to setup (and prove yourself) with a non-Virgin Media e-mail address and then use that e-mail address to login + the random password that is generated "app password" to view your e-mail on a mobile phone and that it does not apply to webmail.
The popular e-mail providers, which include Google, Microsoft and Yahoo, amongst others do have an account deletion policy...that means if you don't login to that random e-mail address that Virgin Media are forcing us to create, it will be deleted and may be re-created and taken over by someone else, which is worse than not having the additional security at all.
In the case of Microsoft and Google they delete your account after 2 years, for Yahoo it's 1 year.
Links to the companies account retention policies listed above are below, if the Virgin Media management or the moderators wish to check.
Yahoo account deletion policy
https://help.yahoo.com/kb/SLN29338.html
Google account deletion policy
https://support.google.com/accounts/answer/12418290?hl=en
Microsoft account deletion policy
