Hammy6
2 years agoJoining in
Virgin email account locked
I have an issue with my Virgin Media email account. 2 days ago I received a scam email quoting my password and have been trying to change it. I have been through the steps on line and also chatted to online support and spoken to 2 customer service agents and it is still not resolved. On the last occasion the agent said they were referring issue to technical support and I would be contacted within 5 working days. This is very frustrating as I am currently unable to get access to emails and unacceptable to possible have to wait 5 days to get it resolved.