Forum Discussion

muffmasterh's avatar
muffmasterh
Superfast
2 years ago

unable to send emails again ntlworld " error You cannot open more than 20 drafts at the same time "

for some reason EMAIL drafts are being auto generated by the system but not by me, as fast as i can delete them they re-load. This also happened before last week but now when i try & send an email i get error " You cannot open more than 20 drafts at the same time "

HEEEEEEEEEEEEELP PLEASE !!!

  • i am getting " You cannot open more than 20 drafts at the same time "

  • same here, i am getting " You cannot open more than 20 drafts at the same time."

  • 用心棒's avatar
    用心棒
    Very Insightful Person

    Try the following:

    • select located adjacent to Draft folder name
    • select Move all message, then Trash folder, and Move all
    • press Ctrl + Shift + R to reload page

    Does the issue persist?

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    • muffmasterh's avatar
      muffmasterh
      Superfast

      no it's nothing to do with that, my drafts are being duplicated by the server many times over as open messages, i can't close them down fast enough as fast as i do it more appear !

      It first happened a week or so ago, it looked like the server crash & it was recovering all my drafts, over & over again !  

      • Vikki_M's avatar
        Vikki_M
        Forum Team

        Hi 

        Thank you for your post and welcome back to our community.

        We are sorry to hear about the issues you are having with the email service.

        Are you using our web mail or is this via a 3rd party app?

        Please pop back to us when you can.