Forum Discussion

Wackyracer500's avatar
Wackyracer500
On our wavelength
21 days ago

Unable to add attachments to webmail

Hi All

 

I use webmail to access my ntlworld.com account.  In the last few days I have been unable to add attachments to emails.  I get an error message " your session has expired Please sign in again"

Anyone else experienced this?

2 Replies

Replies have been turned off for this discussion
  • Hello Wackyracer500,

     

    Sorry to hear of the email issues and adding attachments, we appreciate you raising this with us via the forums.

     

    Have you been able to try this with another device you can access the email account on to see if you still get the error? We have support here for webmail also.

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    Have you tried different browsers, cleared the browser cache, cookies etc?  Tried InPrivate or Incognito etc.?  Switched off VPN's if using?