Forum Discussion

Lemon2007lemon's avatar
10 months ago

Supposed closed account

So like a few others on here, I had a virgin media account that was closed a few years ago... however now I'm getting messages to my mobile telling me that email address is being used to recover passwords for Facebook, instagram, humble bumble, tinder etc...

I never had most of these so it's clear the email has not been terminated and has now been hacked...

 

Can someone from virgin look into this???

  • Rudders60's avatar
    Rudders60
    On our wavelength

    You've been hacked like the rest of us and this looks like an internal breach as my password has not been pawned.

    I've given up with Virgin Media and made an official report via National Fraud Reporting Centre who are part of GCHQ Tel: 0300 123 2040
    Virgin Media are happy that their Mail Delivery System postmaster@virginmedia.com is having a busy time processing hundreds of "Mail delivery failed: returned to sender" responses to emails sent by my historic email address that I'm no longer accountable for.

  • Rudders60's avatar
    Rudders60
    On our wavelength

    Virgin Media have still not answered how and date the email password was changed. No wonder they are posting £3.3 billion in losses last year.

     

  • Well I guess nothing changes then,  they were terrible when I was with them and still terrible after I have left.