mandb
12 days agoJoining in
Sudden loss of all emails
Last Sunday overnight all of my emails disappeared, Inbox, deleted, sent etc every box was empty.
I contacted customer support who quite frankly were no use at all. I am still a Virgin media customer so could not understand what had happened but was being told that most likely the fault was at my end.
Strange thing was that during Monday and without any action by me my Sent items and Deleted items suddenly reappeared but not the all important inbox items.
I have been trying since then to get some sense out of Virgin Media and have got to the point where I have lodged a complaint.
I have not yet heard anything from VM other than that they don't think they can restore my emails.
Hs anyone else had this issue?.