Forum Discussion
4 Replies
- 用心棒Very Insightful Person
What URL are going to when access webmail?
Does the issue persist when going to https://mail2.virginmedia.com
FYI: xatreon.com is reported by several other vendors as being a source for malicious or malware activity, see VirusTotal - URL - 57864cfd002c086803acd76d5ef0c7a1ed3a8df7af9077f8d4d3f4a56399fcfd
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Have I helped? Select Mark as Helpful Answer or 🖒 Kudos to say thanks - BC46Joining in
Thank you for your response.
URL used is https://www.virginmedia.com/help/broadband/manage-email-account
Does this make sense to you? Can I delete xatreon.com as F-Secure doesn't highlight anything in a full scan?
- BC46Joining in
I am also experiencing problems with Outlook 2010. Since setting up a new Outlook email address (as was advised to access my Virgin account) I am denied access to Outlook with a message that xxxxx@outlook.com .ost is not compatible with this version of Microsoft Outlook. Contact your administrator. Phone call earlier to VM not helpful.
Can I resolve this by deleting the new email address and if so how do |I do this?
Thanks in advance!
- 用心棒Very Insightful Person
It is still unclear how you are being direct to xatreon.com. In an Incognito / Private browser window can you try the following just before selecting the “go back” arrow:
- select the “go back” arrow but keep it selected until history is shown, for example:
Is xatreon.com shown in the history drop down list?
You mentioned deleting xatreon.com. From where would you delete it?
- select the “go back” arrow but keep it selected until history is shown, for example:
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