Forum Discussion
- Libertylou9Joining in
i’m having the same issue. i have a VM email but it’s not linked to my services account. i have tried everything i can think of to fix it. i have over 500 emails im unable to access
- jpeg1Alessandro Volta
@Libertylou9
If the email is not linked to your broadband account, it may have been deleted by VM. Hopefully a VM person will pick this up and offer to help.
- momarkJoining in
It's quite urgent for me. I've contacted customer services via their What's App but not heard anything back yet.
- John_GSForum Team
Hi momark
Thanks for posting and welcome back to the community. I am sorry for the email issue. I can see you did contact the team yesterday, they've raised a ticket for the back office team to investigate and they'd be in touch with you when the investigation has been completed.
Best wishes.
- momarkJoining in
Hi John
I have spend several hours waiting and then speaking to the FMS team only to be told that there is nothing they can do as only I can access my email. I did not delete all my sent emails before 8th may 2024. They cannot help me - is there any thing I can do now?
Related Content
- 3 months ago
- 2 years ago