Forum Discussion
- Graham_AVery Insightful Person
stew7019 The Ntlworld email address will require an app password for use on the new phone. Follow the instructions in the help section re adding your email address to a device from this link: https://www.virginmedia.com/help/broadband/manage-email-account
- stew7019Joining in
Graham thanks for trying to help . Still baffled couldn’t find a solution on what seems to be a standard format. I see the wife’s secondary account is there but no option to retrieve forgotten password. It seems thirty odd years with same provider and some things don’t change. A day wasted looking for a solution that should be an easy fix. Not wanting a new VM.com just access to the NTL secondary account is.
- stew7019Joining in
Hi thanks for taking time to look at this. We phoned 150 and they provided the solution to her problem. Again thanks for replying.
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