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Adduxi's avatar
Adduxi
Very Insightful Person
2 years ago

Request to close old NTL mailbox

Hi 

I need to have the IT Support guys close my old NTL mailbox.  This Primary mailbox and secondary mailboxes should have been deleted when I left NTL/VM last year.  However it is still active and being used for Spam, like many others reported here.

I am back with VM albeit with a different account, so please PM me and I can give the necessary details to permission the deletion of said mailbox and secondary mailboxes.

Cheers,

11 Replies

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  • Steven_L's avatar
    Steven_L
    Icon for Forum Team rankForum Team
    2 years ago

    Hey Adduxi,

    Welcome to the community and thanks for taking the time to post here on the forums. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
    Kind Regards,
    Steven_L

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    2 years ago

    Steven_L   Thank you for organising this request.  Will be good to see the mailbox accounts deleted.

    Cheers 

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    2 years ago

    Steven_L    Any word on the deletion of the mailboxes?  I'm still inundated with Spam every day ....  😞

    Cheers,

    • Gareth_L's avatar
      Gareth_L
      Icon for Forum Team rankForum Team
      2 years ago

      Hello Adduxi, 

      Sorry you have had to chase this up again.

      Can you please send me a PM with the email addresses that are still sending spam.

      Steven is away right now. So I will pick this up on his behalf.

      Gareth_L

    • Gareth_L's avatar
      Gareth_L
      Icon for Forum Team rankForum Team
      2 years ago

      Hello again Adduxi.

      Thanks again for your time today. 

      Just wanted to confirm that the email accounts have now been deleted.

      Gareth_L

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    2 years ago

    Steven_L   Gareth_L   Many thanks for the prompt service.  Glad to see the mailboxes gone and hopefully the spam as well.  Cheers !!

    • Gareth_L's avatar
      Gareth_L
      Icon for Forum Team rankForum Team
      2 years ago

      Hello Adduxi.

      Just a quick follow up to see if the spam has stopped? 

      Wanted to give it a good 24 hours monitoring.

      Gareth_L

      • Adduxi's avatar
        Adduxi
        Very Insightful Person
        2 years ago

        Yes Gareth_L   all good now.  Mailboxes are refusing connections to the mail clients, so looks like they are now defunct.  Thanks again for the great service !