hi im a new account holder. how do i get a virginmedia email address? im having to use a gmail one still.
Also how can i add my partners old virginmedia email which hes still using to my account? ive logged into my account but it wont let me add his email to my account?
tinateapot The short answer is you cannot. Virgin Media stopped issuing email addresses to new and existing customers in May 2022.
You cannot move an individual email address from one VM broadband account to another so your partners old virginmedia email address will be closed down 90 days after he ceased to be a broadband customer.
"hi im a new account holder. how do i get a virginmedia email address?"
I’m afraid VM no longer give email addresses to new users. You need to get one elsewhere.
