Forum Discussion

ianporter13's avatar
ianporter13
Joining in
2 years ago

old NTLWorld email addresses still active a year after leaving Virgin

can anyone help?

I left Virgin over a year ago but my old NTLWorld email accounts are still active and now been used for hacking attempts on various platforms

how can I get them permanently deleted?

Ian

4 Replies

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    Just wait here for a VM Mod to assist.  I did this a couple of weeks ago and it was sorted out with no issues. 

  • Joseph_B's avatar
    Joseph_B
    Forum Team (Retired)

    Hey ianporter13,

    Welcome to the Community Forums and thanks for the post.

    Sorry to hear you have been having this issue, I would like to look into this further with you, for me to do so I will need to confirm some information from you via a private message.

    Joe

    • ianporter13's avatar
      ianporter13
      Joining in

      Hi Joe

      just seen this the emails went to my spam box

      i managed to get someone at Virgin to resolve this for me so we’re all sorted now thanks

      ian 

      • Akua_A's avatar
        Akua_A
        Icon for Forum Team rankForum Team

        Glad to hear this ianporter13 

        Please do not hesitate to contact us if you need any further help 🙂