ntlworld email marking as spam

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BEF wrote:
I am trying to reply to an email but it keeps marking their address as SPAM by adding an x at the end of the .com

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Sorry but I'm not seeing an "x" at the end of email address in your image of the error message.

In the error message the  <  and  >  brackets at the start and end of the email address are just to separate the email address from the rest of the text.

The final part of an email address has to be a "Top-level domain" such as ,com, org, .co.uk etc.

 If an "x" was being added to the end of the recipient's  email address that would make it an invalid email address. You would then be getting a non delivery message saying the email could not be delivered  because the recipient's address was "Unrouteable".

The error message you have posted means there is something in the contents of the reply email that VM's outgoing spam filters are saying makes it look like a spam message. It's nothing to do with the address.

The "spam content" could well be a url link in the reply email. By default VM' reply emails include the whole of the message that you are replying to, so the VM's filter;s may well have picked up something in the original email that you received from Selectspecs.

As a workaround and test, I would try replying again but, before you send the reply, scroll down your reply email to the part which shows the main body text of Selectspecs original email,

Then delete the original text and any links copied over from the original Selectspecs email.  It is most likely to be something there causing the problem so by removing that from your reply you may well be able to reply without getting any errors.

Try that and see how it goes.

Coenoby

Selecting × removes the email address; it is not part of the email address. This can be confirmed by hovering pointer over × to see its purpose, as shown below:

BTW consider editing your previous posts and redacting your email address

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That the × appearing to right of email address:

• is not part of the email address
• does not impact send and receipt of email
• does not trigger Spam Content Found warning