Hi,
As above, I believe my ntlworld email address has been compromised as I'm getting inundated with spam and password reset requests. I have tried to login to myvirginmedia to change password but I get the 'email address invalid' error.
How can I login to change please?
As this is a Community Forum, and not a direct line to VM as such, it will take a day or two for a VM Mod to pick this up. If you need is urgent, it would be best to phone Customer Services directly.
📞Call: 150 (free of charge) from a Virgin Media landline or 0345 454 1111 from any other phone, 📲WhatsApp: 07803089684, 💻Facebook: https://www.facebook.com/virginmedia 🐤Twitter: https://twitter.com/virginmedia
Forum TeamHi Miggs,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear your email address has been hacked. Please follow the help and advice here. This will give you all the information needed in order to make your account safe and secure again.
Let us know how you get on.
Many thanks,
